SA Hosted Checkout for WooCommerce

FAQ

Are fees, shipping and taxes included in Stripe Checkout?

Yes. Stripe Checkout starts with the saved WooCommerce order total, including eligible discounts, fees, shipping and taxes. Positive fees and taxes are shown as separate lines, with shipping shown as a separate charge. WooCommerce calculates these amounts before Stripe Checkout opens; changing an address on Stripe Checkout does not recalculate WooCommerce shipping or taxes. Optional quantity changes affect eligible product amounts, but leave these charges and existing discount amounts fixed.

Can I use WooCommerce coupons in the free version?

Yes. To use coupons, enable “Enable the use of coupon codes” under WooCommerce > Settings > General and save your changes. The plugin respects this setting; it does not enable or disable coupons automatically. Customers apply coupon codes in the WooCommerce cart before opening Stripe Checkout, and eligible discounts are included in the payment total. This does not add coupon-code entry to Stripe Checkout. Coupon eligibility and usage restrictions still apply.

Coupons limited to one use per customer require login. For higher per-customer limits, guests must have a valid billing email available before applying the coupon; otherwise, they must log in.

How does it bypass WooCommerce default checkout?

When enabled and configured, the plugin can send customers from the WooCommerce cart to Stripe Checkout, including Cart and Mini-Cart block buttons. It also provides a gateway for the classic WooCommerce checkout. Direct payment-method integration with the WooCommerce Checkout block is not supported; use the classic Checkout shortcode for the native gateway. Custom checkout buttons, themes and other checkout extensions may behave differently; test your store’s checkout paths before going live. Orders with no payment due use WooCommerce checkout.

I have installed the plugin but my plugin appears disabled

Enter the appropriate Stripe API credentials and webhook signing secret in Stripe Settings, select the matching test or live mode, and enable checkout. Start in test mode and check any setup notice if checkout remains unavailable.

Can I select payment methods in the free version?

Yes. In Payment Methods, keep the default card-only mode or select a custom set of methods from the supported catalog. Examples include Cards, Link, iDEAL | Wero, Klarna, SEPA Direct Debit, ACH Direct Debit and USD bank transfer. Card brands such as Visa and Mastercard are included under Cards, not separate payment-method choices. USD bank transfer and ACH Direct Debit are different methods.

Enable the relevant methods in your Stripe account. Stripe determines availability using the account, business and customer countries, currency, order amount and other eligibility rules; selecting a method does not guarantee it will be displayed. See Stripe’s payment-method support. Link requires Cards to be selected. Canadian pre-authorized debit also requires a Personal or Business mandate type in the plugin settings. Delayed-payment methods require a configured, working Stripe webhook.

Can I choose the checkout language in the free version?

Yes. In Checkout Settings, use automatic browser-language detection or select one of the Stripe languages listed by the plugin. This changes Stripe Checkout, not the language of your WordPress site or product names.

Can customers change quantities in Stripe Checkout?

Yes, when you enable the free “Allow quantity changes in Stripe Checkout” option. It is disabled by default and requires a working Stripe webhook. Eligible simple products and variations can be adjusted within the allowed limits. Sold-individually products and product lines that need split prices are not adjustable. Carts containing fractional quantities keep fixed quantities. Customers cannot remove a product by reducing its quantity to zero, and discounts can impose a higher minimum.

WooCommerce discount amounts, shipping charges, fees and taxes stay fixed when quantities change in Stripe Checkout. Coupon rules and other cart pricing rules are not recalculated. Enable only if these fixed charges are appropriate for your store. For example, an existing percentage coupon’s calculated discount amount does not grow when the customer adds more units in Stripe.

The maximum defaults to 10 per eligible product and can be set from 1 to 999999. A higher quantity already in the cart is preserved, and available stock may lower the allowed maximum. For stock-managed products, the allowed maximum is reserved while checkout is open, not just the starting cart quantity. Choose a cap appropriate for your inventory.

Verified final quantities and totals are synced to WooCommerce after checkout is submitted. A submitted checkout is not proof of payment: delayed payments remain on hold until Stripe confirms payment. If the plugin cannot verify the final quantities or stock reservation, the order requires review before fulfillment.

Which webhook events should I configure?

Copy the webhook endpoint URL shown in Stripe Settings and configure it in the matching Stripe test or live environment. Subscribe to checkout.session.completed, checkout.session.async_payment_succeeded and checkout.session.async_payment_failed, then save that endpoint’s signing secret in the plugin. The plugin also accepts payment_intent.succeeded and charge.succeeded as payment-confirmation events. You do not need to select every Stripe event.

Use a publicly reachable HTTPS endpoint and verify successful delivery in Stripe. Webhooks allow order updates when the customer does not return to your store. They are required for delayed-payment methods and quantity adjustment; keep them working for ordinary card payments as well.

I want to customize my Stripe Checkout page

The premium version of SA Hosted Checkout for WooCommerce provides options to add custom text, number and dropdown fields for better customization.

How can I check Stripe Checkout sessions which were created on my website but never completed?

The premium version offers you access to Stripe Sessions for quick and easy viewing of the customer and order details.